Customer Retention

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Customers Will Come Back

Customers Will Come Back

Will your customers come back? Customers will come back, but here’s one of the main reasons why. Research shows that beyond product loyalty or even the purchase price, they often return because of customer service.

Reaching Out

Reaching Out

This 21st century of ours has created a society that tends to reach out in electronic ways – telling personal stories on social media, texting a quick message to a friend or family member, and describing details of their lives in emailed blogs. How can you take full advantage of this electronic age we’re in to reach more people? Let’s take a look.

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